Refund – paid by card

In order for us to process your refund, please complete the form below

⚠️ To avoid delays, make sure you select the correct form. Submitting the incorrect form will lead to your claim being denied. The last 4 digits required for us to process a refund are different whether you paid using your physical debit or credit card or Google/Apple Pay. If you used Google or Apple Pay, please submit the mobile device refund form. ⚠️

Refund Form - Card

Name

Phone

Machine Barcode or Machine Number (You will find this information on the front of the screen/machine)

Date of Transaction (This must be within 14 days)

Last 4 digits of debit/credit card (If you paid using Google or Apple Pay, please submit the Paid by mobile device refund form)

Refund Amount

Launderette Location

Refund Reason

If you are human, leave this field blank.